What you can do online:
What you CANNOT do online:
We ask for a 30-day notice to end your class. This allows us to put an end date on the class and opens the class for other students.
Drop us an email or let us know when you come for lessons.
Make-ups are based on availability and are not guaranteed. You are paying monthly tuition for your child's spot in their weekly class.
Consistent attendance is better for everyone. The staff on your child's shift will get to know your child and be better able to address their progress.
Overuse of rescheduling negatively affects classes and your child's progression. Please honor the spirit of this privilege and use it only for illness and serious conflicts.
We cannot provide make-ups for:
Reporting an Absence
If going to be absent, it’s helpful to let us know if more than 12 hours in advance to allow someone to use your spot while you're gone. If it is less than 12 hours or after please let us know to keep your swimmer's attendance up-to-date and hold your spot.
Call or complete this form.
If you miss a lesson, you may choose to:
Every child under the age of 3 is REQUIRED to wear a cloth reusable swim diaper.
You can purchase a swim diaper at any HFSS location.
No. Baby Splash classes are perpetual, so you will attend the same class every week until your child turns six months of age.
A few weeks prior to your child turning six months old, a Hubbard employee should let you know that it is a good time to start looking for Little Snapper classes if you wish to continue.
You can search for Little Snappers in the Parent Portal
We believe a child's swim lessons should be all positive. There should be no rushing through the learning process because acquired swim skills will not be permanent unless learned over time. There is no reason to subject a child to a life threatening scenario during swim lessons, which in the long run, may do emotional or cognitive harm to the child.
All Hubbard locations are closed on major holidays. If your lesson happens to fall on a major holiday, you will not be charged for the lesson and you do not need to request a make-up. Refer to our calendar for days we are closed.
Hammerhead swimmers need to bring the following with them to every lesson:
Our program’s foundation is comfort, which is the essential building block to successful swimming. We begin with simple, effective techniques and drills to assist children and parents to be comfortable in the water.
We see amazing results with our children when they attend their 30-minute lesson, one time a week. Consistent attendance and repetition in the lessons are critical for success. May a child come more than once a week? Of course!
Our year-round, learn-to-swim program provides an environment for your child to learn and grow. When you register for lessons, we hold that same spot for you every week. If a change is needed, just let us know and we will do whatever we can to make it happen.
Yes - private lessons, 1 student / 1 instructor, are $60/lesson with a minimum of 8 lessons.
(Private makeup lessons are not available. Makeup lessons for a missed private class may be scheduled in group classes following typical makeup procedure)