YOU MUST- Report the absence as soon as possible so another swimmer has the opportunity to use your spot!
- To report the absence pick one of these options
- Fill out the "report an absence" form on our web page
- Stop at the front desk and "report an absence"
- Call our "report an absence" line 602.971.4044 ext. 7
YOU CAN
- Do 3 make-ups per class every 6 months
- Book make-ups up to 7 days in advance. We encourage make-ups to
be used within 4 weeks of your missed class. Makeups must be used within 2 weeks after your last class.
After that make-ups will be forfeited.
- To book a make-up lesson:
- Email us a good day/time. We will email you a
list of available classes to choose from.
- Stop by the front desk and get it booked
- Do a Family Swim (Friday nights/Movie nights/or Holiday Family Swims) for the
entire family and up to two friends at no cost!
- These can be used instead of a make-up or if you have already used 3
make-ups
WE CAN’T
- Guarantee a make-up. Many of our classes are full. We will do our best to
accommodate you.
- Provide a make-up in the first month of lessons unless it is with your own teacher.
- Provide make-ups for our Special Needs students.
- Provide make-ups for Baby Splash