Jacqueline was born and raised in Phoenix and attended North Canyon High School. She went on to Phoenix College where she competed with the PC Bears Volleyball Team and completed her Associates Degree. She then received her Bachelors Degree in Recreation & Tourism Management from Arizona State University West. Her family includes her husband Ian, and their two boys James Keith and Samuel Alden.

Jacqueline loves to laugh and make other people smile. She enjoys traveling and has been to Hawaii, Brazil, Mexico and Guatemala. In her free time she enjoys baking, crafts, reading, writing and adventure. Jacqueline also volunteers as a volleyball coach. Her favorite quotes are “suppress neither sneezes nor laughter” and “its kind of fun to do the impossible.” Belonging to a community and working as a team are very important to her. She works at ​Hubbard​​ because she feels it's imperative to make a positive difference in the lives of the next generation.